OutLoud — Medical ("the app", "we") reminds you to take your medication, out loud. Because that involves health information, this policy is specific about what stays on your phone, what leaves it, and why. The guiding principle: private by architecture, not by policy — the strongest privacy promise is the data we never collect.
All of the following is stored in the app's private storage on your phone. It is not uploaded to us, and there is no server-side copy.
Your first name, used to personalise the spoken reminder.
Your medications — name, strength, form, how many to take, how critical each one is, when a course ends, and an optional pronunciation correction.
Your schedule — the times of day each medication is due.
Your dose history — the proof-of-delivery timeline recording when each reminder was scheduled, fired, repeated, confirmed, missed or delivered late. This is kept for 90 days and then removed automatically. It never leaves your phone.
Your trusted contact, if you add one — their name, phone number, and your consent to alert them.
Your prescribing doctor's name and contact, if you enter them for the adherence report.
Any pharmacies you save, and which one is your default.
A random identifier generated on first run. It is a random number, not derived from you, your phone or your Google account, and it is reset if you reinstall the app.
Cached audio — the spoken reminder clips, stored so reminders speak instantly and work offline.
1. The phrase to be spoken. To produce a natural-sounding reminder, the app sends the short sentence it needs to say — for example, "It's 8 AM, time for your Lisinopril, one tablet" — over an encrypted (HTTPS) connection to our voice server, which returns an audio clip. That sentence contains the medication name, strength and dose. It is used only to generate the audio and is not retained for any other purpose. The clip is cached on your phone and replayed from then on, so the same reminder is not sent again. We do not send your name to identify you, your dose history, or your medication list as a whole. If the app cannot reach the server, it falls back to your phone's built-in voice and nothing is sent at all.
2. Caregiver alerts, only if you set one up and consent. If a dose stays unconfirmed after the full escalation sequence, the app sends your trusted contact's phone number, the medication's name, your first name and the dose time to our server, which composes a short text message and hands it to a third-party SMS provider for delivery. This happens only when you have entered a contact and ticked the consent box. It can be switched off at any time by removing the contact. The message to your caregiver deliberately carries the minimum — that a dose went unconfirmed, and which medication — with no diagnosis, no dosage history and no other medications.
3. Medicine name lookups. When you type a medication name, the app queries RxNorm, the public drug catalogue published by the U.S. National Library of Medicine, to offer accurate names and strengths. Only the letters you type are sent. It is not linked to you, and the app also downloads a local copy of the catalogue so most lookups happen offline.
4. Finding a nearby pharmacy, only when you open that screen. If you choose to find a pharmacy on the map, your approximate or precise location and the area being searched are sent to Google Maps and Google Places to return nearby results. This happens only while you are using that screen. You can skip it entirely and type your pharmacy in by hand. Google's handling of that data is governed by the Google Privacy Policy.
The PDF report for your doctor or pharmacist is created entirely on your phone. It is never uploaded to us and we never see it. It leaves your device only when you explicitly choose to share or print it, behind a plain-language consent step, using the apps you already have.
Alarms & reminders. To fire the reminder at the exact minute it is due, rather than whenever the system finds convenient.
Run at startup. Android clears all pending alarms when the phone restarts. Without this, every reminder would silently vanish after a reboot.
Notifications, full-screen alerts, wake lock and a foreground service. To show the reminder, speak it aloud, and let a critical unconfirmed dose take over the lock screen the way an alarm clock does.
Ignore battery optimisation. Requested, never required. On several popular phone brands, battery management silently defers or cancels reminders. You can decline; the app will tell you honestly if it detects that your reminders are being blocked.
Internet. Used for the four purposes listed above, and nothing else.
Location. Used only on the pharmacy-finder screen, only while you are on it, and only if you choose to use it.
The app is not directed at children and we do not knowingly collect information from anyone under 13.
OutLoud — Medical is a reminder tool. It does not diagnose, treat or give medical advice, it is not a medical device, and it is not a substitute for your doctor or pharmacist. Always follow the directions you were given with your medication.
Because everything is held on your phone, uninstalling the app removes it. You can also clear the app's data from Android's app settings at any time. There is no server-side account for us to delete, because there is no account.
If this policy changes in a way that affects what leaves your device, we will update this page and change the effective date above.
Questions about this policy: support@outloudvoice.app, or via the support page.